Effective Date: July 09, 2026

At Glow Heaven Aesthetic Clinic, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Website: https://www.glowheavenaesthetic.com

Information We Collect

We may collect the following information when you use our website:

Personal Information

Full Name
Phone Number
Email Address
City
Treatment Interest
Appointment Details
Any information submitted through contact forms or WhatsApp.

Automatically Collected Information

When you browse our website, we may automatically collect:

IP Address
Browser Type
Device Information
Pages Visited
Time Spent on Website
Referral Source
Cookies

How We Use Your Information

We use your information to:

Schedule appointments
Respond to enquiries
Provide treatment information
Improve our website
Send appointment reminders
Offer promotional updates (only with your consent)
Improve customer experience
Maintain website security
Comply with legal obligations

Medical Information

Any medical information shared through enquiry forms or consultations is treated as confidential and used solely for providing consultation or treatment services.

We do not publish or disclose your medical information without your consent unless required by law.

Cookies

Our website uses cookies to:

Improve website performance
Remember user preferences
Analyse website traffic
Measure advertising performance

You can disable cookies through your browser settings.

Google Analytics

We may use Google Analytics to understand how visitors interact with our website.

Google may collect information such as:

Device information
Browser
Pages viewed
Session duration
Geographic region

For more information:

https://policies.google.com/privacy

Facebook & Instagram Advertising

We may use Meta Pixel to:

Measure advertising performance
Create custom audiences
Deliver relevant advertisements

Meta may collect anonymous browsing behaviour according to its privacy policy.

WhatsApp Communication

If you contact us through WhatsApp, your phone number and conversation may be stored for customer support, appointment scheduling, and follow-up purposes.

Data Sharing

We do not sell, rent, or trade your personal information.

Your information may only be shared with:

Healthcare professionals involved in your treatment
Technology service providers
Payment providers
Legal authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information from:

Unauthorized access
Data loss
Misuse
Disclosure
Alteration

Although we strive to protect your information, no method of online transmission is 100% secure.

Data Retention

We retain your information only for as long as necessary to:

Provide our services
Maintain appointment records
Meet legal and regulatory requirements

Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete your information (subject to legal obligations)
Withdraw consent for marketing communications

To make a request, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Children's Privacy

Our services are not intended for individuals under 18 years of age without parental or guardian consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Glow Heaven Aesthetic Clinic

Website: https://www.glowheavenaesthetic.com

Phone: +91 95975 67800

Email: info@glowheavenaesthetic.com